LaptopMD+ Blog

  • Ask Dr. Z: Runtime Errors?

    OK Dr. Z, I’ve seen you help others so help me. My computer keeps giving me runtime errors when I try to use certain programs and it’s annoying. I don’t know what a runtime error is, or the cause. A little guidance? Thanks!


    Hey Nathan,

    Runtime errors are annoying, and unfortunately they’re fairly common on Windows operating systems. Runtime errors occur when there is a miscommunication between the program you’re running and the computer, for various reasons. Each particular Runtime Error Dialog Boxruntime error has it’s own specific code. There’s a basic rundown below, but if you’d like to get deep into the terminology, contact us anytime.

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  • Dear Dr. Z, Why is my internet so slow?

    Dear Dr. Z, I have Windows 8. My internet browser is moving so sluggish! It was working fine, but over the past few months it’s become so slow. Just trying to read my favorite news sites is a chore. What can I do?

    -Larry in Morristown

    Larry, check your internet connection. Are you using DSL? If so, examine your wiring. Sometimes bad telephone lines will fray and effect your internet speed. If you’re using a wi-fi connection, be sure that you’re not in close quarters with many other devices using radiation. Wireless networks operate on similar frequencies to devices like microwaves and cordless phones.


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  • Ask Dr. Z: Help me recover deleted files!

    Dear Dr. Z, I made a dumb mistake. My hard drive is almost to the max, so I cleared out my recycle bin. I realized though that a file I really needed was still in there. I thought I deleted a previous draft of it, but in fact the file was the final version. I put so much work into it, it would stink to have to do it again. Is there any way I can recover that deleted file?

    -Denise in Pompton Plains

    Fear not Denise, you should be able to retrieve those files. Luckily, when your computer says files are deleted, they’re not really written over on the hard drive. You can find software online that will allow you to access those files and recover what you desire.

    data recovery nj

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  • Ask Dr. Z: Macbook Gray Screen

    Hey Dr. Z,

    I’m so worried! I turned my Macbook on this morning and all it’s showing is a gray Apple screen! I don’t know what I did wrong, it was working last night when I went to sleep! I have a paper to write I really don’t have time for this help me!!!!

    -Frustrated Student, Rutgers

    macbook gray screen

    I understand exactly how you could be frustrated at your Macbook. As good as Apple products are, even they’re not above failing you for innocuous reasons. Given that they cost so much, that’s the last thing anyone wants to read, but it’s the sad truth.

    Luckily, there are some practical fixes for many of their issues, this one included.

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  • Ivan Speaks on Memorial Day

    Monday, May 25th is Memorial Day. Some will be grilling and partaking in festivities, but let’s not forget the true meaning of the day. Thousands of men have died in service for our very right to enjoy this beautiful country. From the first World Wars to our wars in Iraq, many of us are like Ivan Egorov, who knows fallen soldiers.


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Do you have any questions about your computer, phone or any other device? Ask Dr.Z directly today! Email:!